Highfidelitystore sells only new and unused products; this means ‘A Stock’ - not gray market items, not refurbished, not ‘demo’d’ (no demonstration units).   Products sold on this web site are packaged with applicable manufacturer's warranty and service information detailing specific terms and conditions.   Most high-end manufacturers do not offer free warranty when their products are purchased from non- authorized resellers. Highfidelitystore is not an authorized reseller, but rather a liquidator of the products we sell. To be an authorized reseller, manufacturers require that resellers abide by their MSRP (Manufacturer’s Suggested Retail Price) and MAP (Minimum Advertised Price) pricing standards.   Highfidelitystore matches the terms of the manufacturer’s warranty policies from the date of purchase. Warranty Coverage is included in the price of the purchase, and warranty service is provided by the third-party warranty company Warrantech (www.warrantech.com), who is contracted directly by highfidelitystore.com.     The manufacturers that we represent do not support free market trade of the products they manufacture. We support free market trade and offer our products at deeply discounted prices, and with minimal profit margins.   Any item that needs to be exchanged or repaired must first be handled through Highfidelitystore's customer service department, then approved for return by management.